1. Sales & Operations

Achieve monthly and annual sales targets.

- Increase repeat business and customer retention.
- Promote cross-selling and upselling of products/services.
- Improve average bill value (ABV).
- Billing on POS.
- Outdoor activity / Camps location finalization.

2. Customer Experience & Satisfaction

- Ensure excellent customer service standards.
- Handle customer complaints and resolve issues promptly.
- Maintain high customer satisfaction and loyalty.
- Monitor customer feedback and implement improvements.

3. Centre Operations Management

- Ensure smooth day-to-day operations of the wellness centre.
- Maintain SOP compliance across all activities.
- Monitor appointment scheduling and service delivery.
- Ensure hygiene, safety,



and facility maintenance.
- Training Hours per Employee
- Attendance Compliance %

4. Inventory & Asset Management

- Monitor stock levels of wellness products and consumables.
- Minimize stock-outs and inventory losses.
- Ensure proper asset utilization and maintenance.

5. Compliance & Quality Assurance

- Ensure compliance with company policies and regulatory requirements.
- Maintain health, safety, and sanitation standards.
- Prepare for internal and external audits.

Job Location 2 A/3, Asaf Ali Road,, Current Delhi - 110002

📌 Pharmacist (New Delhi)
🏢 Hamdard
📍 New Delhi