Role & responsibilities

- Develop and maintain Oracle CDH solutions, enhancements, extensions, and customizations based on business requirements.

- Support Customer Data Hub processes involving TCA model, customer accounts, customer sites, contacts, customer profile data, and customer merge activities.

- Configure and support duplicate identification, survivorship rules, partial / full merge processes, override scenarios, data validation, cleansing, and enrichment.

- Provide technical and functional support for customer and site maintenance, production issues, and quote-to-cash process touchpoints.

- Build and enhance Oracle MDM interfaces, custom reports, forms, extensions, custom applications, and data migration utilities.

- Work closely with business users,



service business partners, DBAs, admins, and surrounding application teams to troubleshoot cross-platform dependencies and incidents.

- Prepare design documents, configuration documents, technical specifications, test cases, and user training / support documents.

- Support SIT, UAT, deployment, production validation, post-go-live stabilization, and ongoing maintenance activities.

- Communicate technical information clearly and drive problem resolution with solid analytical and troubleshooting skills.

📌 Oracle Customer Data Management (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru