Role - Manager Operation

Location - Kochi

About Loadshare:

LoadShare is one of Indias most innovative and resilient logistics platforms, transforming how goods move across the country. Founded in 2017, weve grown to become a pan-India, multi-category last-mile network with a unique presence in both Tier 1 metros and deep Tier 2/3 towns.

What sets us apart

- Scale with depth: We handle ~550K deliveries/day across food, e-commerce (B2C), B2B retail, and digital commerce, powered by a 30,000+ rider network.
- Strong financials, stronger ambition: With 800+ Cr in FY26 revenue and support from global investors (Tiger Global, Matrix, BII, Stellaris, BeeNext), we have a long runway and a path to profitability.
- Dual-engine model: We not only operate India’s most flexible last-mile delivery network, but also license our in-house logistics tech platform that processes an additional 20 lakh orders/day — one of the few in India to enable asset cross-utilization across verticals.
- Strong Tech: We are in a unique position to cross-utilize the delivery boys across different earning opportunities matching the peaks of various use-cases throughout the day. (ex: grocery peaks at 6-8 am, while bike taxi peaks from 8 to 10 am, etc). In addition to this, our supply chain SaaS platforms power over 1M+ shipments per day.
- Strategic partner to India’s digital economy: We work with every major digital commerce player (ecomm, quick commerce, food, mobility) , and are expanding wallet share and capabilities within existing giants while co-creating new models with emerging platforms and brands.
- Built to scale profitably: We’re not chasing GMV at all costs. We’re building the most capital-efficient, tech-enabled logistics engine in the country. We’re now building for our next phase: a 5X scale-up over the next 5 years, anchored in sharper client focus,



deeper solutions, and current growth engines.

Founders/ Founding team:
- Raghu Talluri (CEO) - Formerly at Myntra, McKinsey
- Pramod Nair (CTO) - Formerly at Freecharge, Snapdeal, MartMobi
- Rakib Ahmed (Co Founder, Head EComm/ Trucking/Warehousing)- Formerly at ICICI Prudential, Co founder Lunate Eco

Roles & Responsibilities

Operational Leadership

- Oversee daily last-mile operations across multiple hubs within your cluster to ensure on-time delivery and dispatch.
- Drive SLA adherence for delivery performance, TAT, and customer experience.
- Ensure process compliance across all hub operations including sorting, scanning, POD, and inventory.

Performance Management
- Analyze KPIs and operational dashboards (delivery success %, cost per shipment, utilization, etc.) and drive performance improvements.
- Identify process gaps and implement corrective and preventive actions.
- Ensure cost optimization and productivity improvement across hubs.

People & Vendor Management
- Lead, mentor, and manage Hub Incharges, Supervisors, and ground staff within the cluster.
- Drive motivation, discipline, and engagement across a diverse workforce.

Stakeholder Management
- Collaborate with central operations, business teams, and clients to resolve operational challenges.
- Provide regular updates on cluster performance to regional leadership.

Who You Are
- 4+ years of experience in last-mile logistics / e-commerce operations / supply chain.




- Proven track record of managing multi-hub operations at scale
- Strong data orientation: able to work with dashboards, KPIs, and process metrics.
- Exceptional leadership skills with ability to manage large teams and vendors in high-pressure environments.
- Execution-focused with strong problem-solving and decision-making ability.

Nice to Have
- Experience in logistics players
- Hands-on with operational tech platforms, rider apps, and last-mile automation tools.
- Exposure to scaling hubs in Tier 2/3 towns along with metro operations.

Why This Role
- Leadership Opportunity: Own end-to-end operations for an entire cluster.
- Impact at Scale: Directly responsible for thousands of deliveries every day.
- Career Growth: Fast-track path into Regional Operations Head roles as Loadshare scales.

Roles & Responsibilities
- Oversee daily last-mile operations across multiple hubs within your cluster to ensure on-time delivery and dispatch.
- Drive SLA adherence for delivery performance, TAT, and customer experience.
- Ensure process compliance across all hub operations including sorting, scanning, POD, and inventory.
- Analyze KPIs and operational dashboards (delivery success %, cost per shipment, utilization, etc.) and drive performance improvements.
- Identify process gaps and implement corrective and preventive actions.
- Ensure cost optimization and productivity improvement across hubs
- Lead, mentor, and manage Hub Incharges, Supervisors, and ground staff within the cluster.
- Drive motivation, discipline, and engagement across a diverse workforce.
- Collaborate with central operations, business teams, and clients to resolve operational challenges.
- Provide regular updates on cluster performance to regional leadership

📌 Operations Manager (Kochi)
🏢 Loadshare Networks
📍 Kochi