About Protyze

Protyze is a fast-growing D2C nutrition brand focused on making protein simple, refreshing, and accessible for everyday lifestyles. Known for its innovative Transparent Whey Protein range, Protyze is building a new approach to nutrition by moving beyond traditional fitness-focused products and making protein a part of everyday wellness.

We are a young, ambitious, and growing organisation driven by innovation, ownership, and the passion to build meaningful products and experiences for our consumers.

Role Overview

We are looking for a highly organised and detail-oriented Operations Executive with 3–5 years of experience in e-commerce, marketplace, FMCG, D2C, or Quick Commerce operations.

The role will be responsible for managing and coordinating day-to-day operational activities across Quick Commerce and marketplace platforms, ensuring seamless order processing, shipment planning, delivery appointments, GRN closure, platform coordination, and operational reporting.

The ideal candidate should demonstrate strong ownership, follow-up skills, attention to detail, and the ability to manage multiple stakeholders and timelines efficiently.

Key Responsibilities

1. Marketplace & Quick Commerce Operations

- Monitor and manage Purchase Orders (POs) received across Quick Commerce and marketplace platforms.
- Ensure timely acceptance, processing, and execution of platform purchase orders.
- Track order status, shipment progress, platform requirements, and delivery timelines.
- Coordinate with internal warehouse and logistics teams to ensure dispatch readiness and timely order fulfilment.
- Monitor pending orders and proactively identify and resolve operational bottlenecks.

2. Appointment & Delivery Management

- Plan, schedule, and manage delivery appointments as per platform purchase orders and operational requirements.
- Ensure timely slot booking and adherence to platform-specific timelines and SLAs.
- Track pending, delayed, or missed appointments and take proactive action to minimise delays.
- Coordinate closely with warehouse,



logistics partners, and platform teams to ensure smooth deliveries.
- Maintain accurate records of appointments, deliveries, pending shipments, and exceptions.

3. Platform Coordination & Support

- Act as a key point of contact for operational coordination with Quick Commerce and marketplace platforms.
- Coordinate with platform support teams, account managers, and relevant stakeholders for operational requirements.
- Raise, monitor, and follow up on support tickets related to shipments, appointments, order discrepancies, inventory, or operational issues.
- Ensure timely resolution and closure of operational concerns.
- Maintain clear and professional communication with internal and external stakeholders.

4. GRN & Inbound Management

- Ensure timely completion and closure of Goods Receipt Notes (GRNs) across platforms.
- Track inward shipments and coordinate with warehouses and platform teams for pending GRNs.
- Identify and reconcile discrepancies related to quantities, deliveries, damages, shortages, or inward records.
- Maintain accurate records of completed, pending, and disputed GRNs.
- Follow up proactively to ensure delays do not impact inventory availability or platform operations.

5. Reporting & Operational Tracking

- Maintain accurate operational trackers and dashboards for POs, shipments, appointments, deliveries, and GRNs.
- Prepare daily, weekly, and monthly operational reports as required.
- Monitor key operational metrics and highlight pending actions, delays, and recurring issues.
- Identify opportunities to improve operational efficiency and streamline processes.




- Ensure all operational data and documentation are accurate, updated, and easily accessible.

Required Skills & Qualifications

- 3–5 years of relevant experience in E-commerce Operations, Marketplace Operations, Quick Commerce, D2C, FMCG, Supply Chain, or Logistics Operations.
- Experience working with platforms such as Quick Commerce (ZEPTO, Blinkit, Instamart, BigBasket, etc,.) and major e-commerce marketplaces will be preferred.
- Strong understanding of Purchase Orders, shipment processing, delivery appointments, inbound operations, and GRN management.
- Excellent coordination, follow-up, and stakeholder management skills.
- Strong proficiency in Microsoft Excel and/or Google Sheets.
- Ability to work with operational dashboards and data trackers.
- Strong problem-solving skills with the ability to proactively identify and resolve issues.
- Excellent organisational skills and attention to detail.
- Ability to manage multiple tasks, stakeholders, and deadlines in a fast-paced environment.
- Good written and verbal communication skills.

Preferred Attributes

- High sense of ownership and accountability.
- Strong follow-up and execution capabilities.
- Ability to work independently with minimal supervision.
- Comfortable working in a fast-paced and dynamic D2C environment.

•Process-oriented mindset with a focus on accuracy and operational efficiency. Why Join Us?

At Protyze, you get the opportunity to be part of a fast-growing brand and contribute directly to its growth journey. We believe in giving our team members ownership, encouraging current ideas, and creating opportunities to learn and grow in a dynamic environment. Your work will have a direct impact, and you will get the chance to collaborate across teams, take on new challenges, and build your career alongside a growing organisation.

If you are someone who enjoys a fast-paced environment, takes ownership of your work, and wants to be part of building something exciting, Protyze could be the place for you.

📌 Operations Executive – Quick Commerce & Marketplace Operations (Bengaluru)
🏢 Protyze®
📍 Bengaluru