Location: India – Remote

Working Hours: 2:00 PM – 10:00 PM IST

Working Days: Monday to Friday (5 days/week)

Employment Type: Full-time

Client Location: Netherlands

Experience: 2–5 years in Operations, Administration, Customer Operations, Logistics, or a related field

About the Role

We are looking for a proactive and detail-oriented Operations Specialist to support the day-to-day operations of our Netherlands-based client.

The successful candidate will work closely with international stakeholders and will be responsible for coordinating operational activities, maintaining accurate records, monitoring processes, resolving operational issues, and ensuring timely communication across teams.

This is an excellent opportunity for someone who enjoys working in an international environment and is comfortable managing multiple priorities while maintaining high standards of accuracy and service.

Key Responsibilities

- Coordinate and monitor day-to-day operational activities.
- Act as a key point of contact for internal teams, clients, vendors, and other stakeholders.
- Monitor ongoing tasks, requests, deadlines, and operational deliverables.
- Maintain accurate operational records, reports, trackers, and documentation.
- Prepare regular operational reports and provide updates to management.
- Identify operational issues, delays, and process gaps and coordinate appropriate solutions.
- Follow up with relevant stakeholders to ensure timely completion of actions.
- Support the implementation and maintenance of Standard Operating Procedures (SOPs).
- Assist with process improvement initiatives to improve efficiency, quality, and customer experience.
- Coordinate with international stakeholders through email, meetings, and other communication channels.
- Ensure operational activities are completed in accordance with agreed processes and service standards.
- Maintain confidentiality and accuracy while handling business information.




- Support other operational and administrative activities as required.

Requirements
- Bachelor's degree in Business Administration, Operations, Management, Logistics, Supply Chain, or a related discipline.
- 2–5 years of relevant experience in operations, administration, customer operations, logistics, or a similar role.
- Robust written and verbal communication skills in English .
- Excellent organizational and time-management skills.
- Strong attention to detail and ability to manage multiple priorities.
- Good analytical and problem-solving skills.
- Proficiency in MS Office, particularly Excel, Word, Outlook, and PowerPoint .
- Ability to work independently as well as collaboratively with international teams.
- Comfortable working with teams and stakeholders across different time zones.
- A proactive, responsible, and solution-oriented approach.

Preferred Skills
- Experience working with European or international clients.
- Experience with ERP, CRM, ticketing, or workflow management systems.
- Knowledge of logistics, supply chain, customer operations, or business process management.
- Experience in process documentation and SOP development.
- Knowledge of Dutch is an advantage but not mandatory .

Working Schedule Monday to Friday | 2:00 PM – 10:00 PM IST The working schedule is designed to provide significant overlap with the Netherlands business hours while maintaining a standard 5-day working week .

What We Offer

- Opportunity to work with a Netherlands-based international client .
- International work environment and exposure.
- Fixed Monday–Friday schedule.
- 40 hours per week.
- Opportunity to develop international operations and stakeholder-management experience.
- Professional growth and learning opportunities.
- Remote working arrangement from India.

How to Apply If you are organized, proactive, and interested in building your career in international operations, we would love to hear from you.

Apply with your updated CV and a brief summary of your relevant experience.

📌 Operational Specialist (India)
🏢 Sarevo Group
📍 India