We are looking for a polite, responsible, and customer-friendly Receptionist to manage the front desk and handle day-to-day customer interactions. The person will be responsible for receiving customers, managing calls and enquiries, handling orders/records, and coordinating with the operations team.

Key Responsibilities

- Welcome and assist customers in a polite and professional manner.

- Receive clothes/items from customers and prepare order entries/bills accurately.

- Explain services, pricing, offers, and delivery timelines to customers.

- Handle incoming phone calls and WhatsApp enquiries.

- Maintain customer details, order records, payment status, and delivery information.

- Coordinate with the washing, drying, ironing, finishing, and packing teams regarding orders.

- Inform customers when their order is ready for pickup/delivery.

- Handle cash/UPI/card payments and maintain daily collection records.

- Resolve basic customer complaints and escalate issues when required.





- Maintain cleanliness and proper presentation of the reception/front desk.

- Follow company procedures for tagging, order tracking, quality checking, and handover.

- Maintain confidentiality of customer information.

- Perform other front-office duties assigned by the management.

Required Skills

- Valuable communication and customer-handling skills.

- Basic knowledge of computer, Excel, WhatsApp and billing software.

- Good Hindi communication; basic English preferred.

- Ability to maintain accurate records.

- Polite, patient, punctual, and well-groomed.

- Ability to work efficiently during busy hours.

- Previous experience in laundry, retail, hotel, salon, front office, or customer service will be an advantage.

- Intrested Person Call on (phone hidden)

Pay: ₹9,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Office Assistant (Patna)
🏢 ELITE WASH
📍 Patna