We are looking for a smart and sincere Office Assistant cum Telecaller who can handle basic office work along with calling customers and following up on leads.
This role is ideal for freshers who want to start their career in office operations + customer communication.
Key responsibilities will include:
- Customer handling, calling leads and explaining our services
- Following up with interested customers and maintaining call records
- Handling WhatsApp communication and basic customer queries
- Data entry and maintaining customer/company records
- Managing office documents, SOPs, policies and other administrative work
- Coordinating with team members and assisting in daily office operations
- Managing office assets/inventory and coordinating with vendors
- Maintaining basic income/expense and accounting records
- Supporting HR activities such as attendance, employee records, training and payroll-related work
- Supporting and coordinating with interns
- Handling/assisting with the company's digital presence such as Google, Instagram, WhatsApp Business, Facebook, YouTube and LinkedIn
You will not necessarily be expected to know everything from day one. We will provide training wherever required.
Growth opportunity:
As we are starting from the ground up, there is good scope to grow with the company. Depending on your interest and performance, the role can gradually grow towards Office Administration, HR & Admin, Customer Relationship Management, Sales, Digital Marketing, Social Media, or other areas.
We are also trying to build a adaptable and employee-friendly work environment, where early team members will have an opportunity to learn, take ownership and contribute to how the company grows.
Qualification & Requirements
Education
- Graduate (preferred)
Skills Required
- Basic computer knowledge (Excel, WhatsApp, typing)
- Good communication in Gujarati/ Hindi
- Basic English understanding (optional but preferred)
Candidate Profile
- Fresher can apply
- Good speaking confidence
- Willing to learn
- Responsible and sincere
- She should have soft skill to communicate with customers
- Female candidates preferred (optional)
Preferred (Not Mandatory)
- Telecalling or customer handling experience
- Basic understanding of digital services / marketing
- Local candidate from Navsari / nearby