NOC Engineer – L1 (Network Monitoring)

Experience: 2-3 Years

Location: Hyderabad

Budget: 4 To 5 LPA

Office Timings: Rotation as required

Role Overview

We are looking for a NOC Analyst to support 24x7 monitoring and operational activities for network and IT infrastructure. The candidate should have good knowledge on Site 24*7, OP manager and any NMS tool with basic networking knowledge and hands-on experience with monitoring tools and ITSM platforms.

The role involves monitoring infrastructure availability, responding to alerts, creating and managing incidents, performing initial troubleshooting, and coordinating with

L2/L3 teams for resolution. Also he should have Good Communication, Writing Skills

 Monitor and alerting network and IT infrastructure devices through NMS/monitoring tools.

 Perform L1 troubleshooting and initial diagnosis of incidents.

 Create, update, escalate and close incidents in the ITSM tool and SLA.

 Track incidents until service restoration and closure.

 Follow approved SOPs, MOPs, and escalation procedures.





 Participate in shift handovers and provide clear updates on open incidents.

 Submitting daily/weekly and monthly NOC reports to customers.

 Basic Networking Knowledge of OSI, TCP/IP models, IPv4 addressing and subnetting, DNS and DHCP, ICMP, SNMP fundamentals, Ping and Traceroute

 The engineer will be expected to work within defined:

Qualification

B.E./B.Tech/B.Sc./BCA in Computer Science, knowledge on Networking concepts.

Pay: ₹400,000.00 - ₹500,000.00 per year

Perks

- Health insurance
- Provident Fund

Application Question(s):
- How many years of hands-on NOC Monitoring experience do you have?
- Which NMS/Monitoring tools have you worked on?
- Do you have hands-on experience in L1 troubleshooting?
- Do you have experience with ITSM/Ticketing tools?
- What is your current location ?
- What is your current and expected CTC?
- This is a urgent opening, How soon can you join?

Work Location: In person

📌 NOC Engineer –(Network Monitoring) (Hyderabad)
🏢 Rejuvent Greentech
📍 Hyderabad