The job profile for this position is HIH - Data Management Strategy & Governance Advisor, which is a Band 4 Senior Contributor Career Track Role.
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Data Management Strategy & Governance Advisor - HIH - Evernorth
Position Overview
Evernorth, a leading health services organization, seeks highly qualified data engineers and developers to join our Data and Analytics team. In this position, you will collaborate closely with your development team on projects aligned with Evernorth’s strategic objectives and work alongside subject matter experts to accurately interpret business logic for engineering purposes.
The MDM Operations Advisor provides expert-level leadership and subject matter expertise in Master Data Management (MDM) Operations,



with a focus on Client and Producer domains. This role is responsible for ensuring high-quality, reliable, and governed master data through operational oversight, data quality management, and cross-functional collaboration.
The Advisor applies deep knowledge of data governance, data quality frameworks, and MDM platforms to drive consistency, operational efficiency, and data integrity across enterprise systems. This individual is recognized as a trusted advisor to business and technology leaders, contributing to strategic initiatives while ensuring seamless day-to-day operations.
Responsibilities
MDM Operations & Production Support
Lead daily operations for Client & Producer MDM, ensuring stability, performance, and data accuracy
Manage and resolve production support incidents through ServiceNow (SNOW), adhering to defined SLAs and best practices
Perform and oversee match/merge review activities (including manual review

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