Role : Marine Senior Travel Consultant

Location : Mumbai

Experience: 1-15

As a Senior Travel Consultant, ERM, you will

- Expertly use the appropriate the Travel tools and systems to complete requests
- Anticipate and provide assistance on potential challenges that may arise for the customer
- Respond to the customer promptly and provide the customer with your undivided attention to the request
- Seek opportunities to review operational processes and the commercial relationship with customer and provides suggestions for improvement
- Perform quality management such as error management and assist in projects as assigned
- Meet individual and team goals

Required

- Proven experience in ERM, marine, offshore, or crew travel environments
- Handson expertise managing crew movements, rotations,



and disruption handling
- Strong attention to detail with the ability to perform accurately under pressure
- Comfortable working in a fastpaced, 24/7 service setting
- Demonstrated ability to collaborate effectively within a global, multiregional operations setup
- Solid working knowledge of the travel industry, policies, procedures and processes
- Advanced skills on GDS Amadeus
- Strong verbal and written communication skills in English
- Proven ability to handle multiple priorities simultaneously
- Demonstrated excellent professional customer service and problem resolution skills

📌 Marine Travel Ticketing Consultant (Mumbai)
🏢 Feuji Software Solutions
📍 Mumbai