Job Description

About the Company:
i-TEK is one of India's leading AIDC and RFID technology organisations with a solid focus on next-generation products, platforms, intelligent edge ecosystems and embedded device engineering.
Over the past 26 years, i-TEK has built deep technology and domain expertise and a marquee enterprise customer base across retail, manufacturing, logistics and banking.
Today, i-TEK has:
Over 5 billion items tagged
More than 1,000 customers
Over 250 million scans processed every day
Deployments across 3,000+ retail outlets
Coverage across more than 10 million sq. ft. of warehouse space

As i-TEK enters its next phase of growth, we are strengthening our product and platform-led strategy while expanding internationally.

Our Strategic Offerings:
Garuda Vigil : A comprehensive RFID and AIDC management software platform designed to provide enterprises with real-time visibility, control and intelligence across their operations.
Skanix : i-TEK's intelligent edgeware and device ecosystem,



designed to connect the physical and digital worlds and enable scalable RFID and AIDC deployments.

Our ambition is to combine deep domain knowledge, RFID expertise, software platforms and intelligent edge devices to build globally relevant products and platforms.

About the Role

The Head – Customer Engineering & Delivery will own the end-to-end customer engineering and delivery lifecycle at i-TEK — beginning with pre-sales and techno-functional solutioning, through implementation and deployment, hardware fulfilment and go-live, and continuing through support, adoption and customer success. This is a critical leadership role at the intersection of customers, business, technology, products and execution.

Responsibilities
End-to-End Customer Lifecycle Ownership
Pre-Sales & Techno-Functional Solutioning
Delivery & Program Management
Business Analysis & Requirements Management
Solution Architecture & Deployment
Software Implementation & Qual

📌 Delivery Head Pune
🏢 i-TEK RFID
📍 Pune