Role & responsibilities

- Lead a 10+ member team managing end-to-end employee onboarding and exit processes.

- Own and enhance the employee onboarding and induction experience across multiple countries.

- Drive CXO and senior leadership onboarding and induction.

- Partner with L&D;, HR, business and cross-functional teams to create engaging employee journeys.

- Identify process gaps and drive process improvement, automation and experience transformation.

- Develop and track HR dashboards, MIS and onboarding/employee experience analytics.

- Monitor key metrics, SLAs and operational performance to ensure process excellence.

- Manage and strengthen multi-country onboarding processes, governance and SOPs.

- Build strong relationships with senior stakeholders and business leaders.

- Drive a consistent, scalable and best-in-class employee experience from Day 1 to exit.

- Lead and coach the team to deliver high-quality employee experiences.

Preferred candidate profile





- 6+ years of relevant experience in Learning & Development, Employee Experience, HR Operations, Employee Engagement or Onboarding.

- Strong preference for candidates with an L&D; / Learning & Development background.

- Excellent presentation, communication and interpersonal skills.

- Highly presentable and confident in interacting with CXOs, senior leaders and business stakeholders.

- Strong analytical and problem-solving skills.

- Hands-on experience with HR analytics, MIS, dashboards and process metrics.

- Strong process improvement and operational excellence mindset.

- Experience managing and developing teams.

- Ability to work in a fast-paced, high-pressure and dynamic setting.

- Strong stakeholder management and cross-functional collaboration skills.

- Exposure to international / multi-country HR operations will be an added advantage.

📌 Manager - Onboarding and Employee Experience (Delhi)
🏢 Lenskart
📍 Delhi