SUMMARY

Job Details

Position Title

Manager - AI Transformation Office (HAIO)

Company

NSDC

Reporting to

GM

Cluster

CTO

Function

IT & Digital

Sub-Function

AI Transformation Office

Purpose The Manager AI Transformation Office (HAIO) will support the organization's AI-led transformation journey by driving the implementation of AI initiatives, coordinating with business functions, managing project delivery, and facilitating the adoption of AI-enabled solutions. The role requires a blend of project management, business process improvement, data-driven decision-making, and stakeholder management capabilities.

Key Responsibilities

AI Strategy Implementation

- Support the execution of the organization's AI transformation roadmap and strategic initiatives.
- Coordinate with internal departments to identify AI use cases and business improvement opportunities.
- Assist in translating business requirements into AI-driven solutions and projects.

Project & Program Management

- Manage end-to-end execution of AI transformation projects.
- Track project milestones, deliverables, risks, and dependencies.
- Monitor implementation progress and ensure timely achievement of project objectives.
- Prepare project status reports, dashboards, and presentations for leadership review.

Stakeholder Coordination

- Collaborate with business, technology, data, and external partners to drive AI initiatives.
- Facilitate cross-functional meetings and ensure alignment among stakeholders.
- Act as a liaison between business users and technical teams.

AI Adoption & Change Management

- Support change management initiatives to drive AI adoption across the organization.
- Conduct awareness sessions, workshops, and stakeholder engagement activities.
- Assist in developing communication and training plans for AI-enabled solutions.

Data & Analytics Support





- Coordinate with relevant teams to ensure data availability and quality for AI projects.
- Monitor key performance indicators (KPIs) and impact metrics of AI initiatives.
- Generate insights and recommendations based on project outcomes and adoption metrics.

Governance & Compliance

- Support the establishment of AI governance frameworks, policies, and best practices.
- Ensure compliance with organizational, regulatory, and ethical AI guidelines.
- Maintain project documentation, approvals, and audit-ready records.

Knowledge and Experience

Education Qualifications

Bachelor's degree in Engineering, Technology, Computer Science, Data Science, Management, or a related discipline.

MBA/PGDM from a recognized institution will be preferred.

Relevant certifications in Project Management, AI, Data Analytics, Agile, or Digital Transformation will be an advantage.

Experience

Minimum 7- 10 years e xperience in AI transformation, digital transformation, PMO, consulting, technology, analytics, or innovation roles.

- Exposure to enterprise-wide transformation initiatives.
- Experience working with senior leadership and cross-functional teams.
- Prior experience in Government, Public Sector, Skill Development, Education, or Technology-led organizations will be preferred.

Language Skills English, Hindi

Skills and Competencies

[1] Skills and competencies

Functional Skills

AI & Digital Transformation understanding.

Project and Program Management.

Business Process Improvement.

Data Analytics and Reporting.

Change Management.

Stakeholder Management

Technical Knowledge

Understanding of AI/ML concepts, Generative AI, Automation, Analytics, and Digital Technologies.

Familiarity with tools such as Power BI, Tableau, MS Power Platform, Copilot, or similar AI-enabled platforms.

Working knowledge of Agile and project management methodologies.

Core Values and Attributes

Adaptable

Trustworthy

Selfless

📌 Manager - AI (Delhi)
🏢 National Skill Development Corporation (NSDC)
📍 Delhi