Hyperlocal Key Account Manager

We are looking for a Hyperlocal Key Account Manager who will be responsible for managing and growing Manam Chocolates presence across hyperlocal and quick-commerce platforms such as Swiggy, Zomato, Zepto, Blinkit and other local delivery platforms.

Key Responsibilities:

- Manage day-to-day relationships and business operations across Swiggy, Zomato, Zepto, Blinkit and other hyperlocal platforms.

- Drive revenue, orders, GMV and profitability across all managed platforms.

- Plan and execute platform-specific promotions, offers and visibility campaigns to drive sales.

- Manage and optimize advertising spends and marketing budgets across platforms to maximize ROI/ROAS.

- Identify opportunities for paid visibility, sponsored listings, banner placements and platform campaigns.

- Track platform performance, sales trends, customer behaviour and campaign effectiveness.

- Work closely with platform account managers to negotiate better visibility, commercial terms, campaigns and placements.

- Monitor product assortment, pricing, availability, ratings, reviews and catalogue accuracy across platforms.





- Develop monthly/quarterly growth plans and ensure achievement of revenue and profitability targets.

- Analyse data and prepare regular performance reports covering revenue, orders, AOV, ad spends, ROAS, discounts and contribution margins.

- Coordinate with internal teams including Operations, Marketing, Finance and Supply Chain to ensure smooth platform execution.

- Identify new hyperlocal platforms and expansion opportunities to increase the brand's online reach.

Ideal Candidate:

- 3–6 years of experience in Key Account Management, E-commerce, Quick Commerce, Food Delivery or Hyperlocal Business.

- Strong experience managing platforms such as Swiggy, Zomato, Zepto, Blinkit or similar platforms.

- Hands-on experience in platform advertising, campaign management and budget allocation.

- Strong understanding of revenue growth, digital marketing spends, ROAS/ROI and business analytics.

- Excellent negotiation, relationship management and communication skills.

- Solid commercial mindset with a proven track record of driving revenue and managing marketing spends.

- Experience in F&B;, D2C, FMCG, QSR, caf, food or premium retail brands will be preferred.

📌 Key Accounts Manager (Gurugram)
🏢 Manam Chocolate
📍 Gurugram