We’re hiring for a next-generation AI company building intelligent
voice bots and chatbots
that transform how enterprises engage with their customers.
About the Role
We’re looking for a hands-on
Forward Deployed Engineer with strong Yellow.ai experience
to design, build, integrate, and deploy conversational AI solutions for enterprise customer service use cases.
You will work closely with engineering teams and customers to build
voice and chat experiences on the Yellow.ai platform
, develop agentic AI workflows, integrate conversational solutions with enterprise systems, and support deployments from initial development through production.
This is a customer-facing engineering role where you’ll translate business requirements into scalable, production-ready conversational experiences.
What You’ll Do
- Design and develop
voice bots and chatbots using Yellow.ai
- Build conversational flows, intents, entities, prompts,
workflows, and agentic AI experiences
- Configure and deploy solutions using the
Yellow.ai platform
- Integrate Yellow.ai solutions with enterprise applications through
REST APIs and webhooks
- Work with
IVR, telephony, CRM, ticketing, and other enterprise systems
- Understand customer requirements and translate them into technical solutions
- Work directly with customers during solution design, implementation, testing, and deployment
- Troubleshoot conversational, integration, and production issues
- Support solutions throughout the complete lifecycle — from POC and development to production deployment and support
- Collaborate with product and engineering teams to improve conversational AI experiences
What You’ll Bring
- 1–3 years of experience in software development / conversational AI
- Mandatory: Hands-on experience with Yellow.ai
- Robust understanding of
Yellow.ai’s conversational AI platform and wo