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WE ARE HIRING | CUSTOMER CARE ASSOCIATE

Kearnfit Wellness Pvt. Ltd.
is looking for a responsible, customer-focused and well-organised
Customer Care Associate
to join our growing team.

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Location:
Cuttack / Bhubaneswar, Odisha

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Experience:
Minimum 1 year

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Joining:
Immediate

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Work Mode:
Work from Office

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Working Days:
Monday to Saturday

⏰
Working Hours:
10:00 AM to 6:00 PM

? Key Responsibilities

The selected candidate will be responsible for:

• Greet and assist customers and IBOs professionally.

• Handle customer queries and provide appropriate solutions.

• Support sales-related entries and joining-related inputs.

• Verify and process
KYC documents
.

• Verify
NEFT/payment details
and coordinate for required updates.

• Assist with
PAN updation
and other account-related changes.

• Provide accurate information about company policies, schemes, offers and products.

• Coordinate with the Sales and Operations teams whenever required.

• Maintain proper records and prepare regular reports.

• Arrange and coordinate online meetings through
Zoom,



Google Meet and Microsoft Teams
.

• Use
Microsoft Office, Excel and PowerPoint
for daily work and reporting.

• Handle assigned responsibilities independently with minimum supervision.

• Maintain accuracy, confidentiality and professionalism in all customer/IBO-related work.

? What We Are Looking For

✔ Minimum
1 year of relevant work experience

✔ Positive communication and customer-handling skills

✔ Comfortable working with
MS Office, Excel and PowerPoint

✔ Familiarity with Zoom, Google Meet and Microsoft Teams

✔ Good coordination and problem-solving ability

✔ Ability to work independently with minimum supervision

✔ Well-organised, responsible and detail-oriented

✔ Experience in
Direct Selling / MLM / Wellness / FMCG
will be an added advantage

✔ Candidates available for
immediate joining
will be preferred

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Why Join Kearnfit?

Be part of a growing wellness company and work closely with our
Sales, Trainin

📌 CUSTOMER CARE ASSOCIATE (Bhubaneswar)
🏢 Kearnfit
📍 Bhubaneswar