Responsibilities Provide advanced technical support for Windows laptops/desktops and MacBooks , including hardware, software, OS, application, and connectivity issues. Supporting software & hardware procurement for the end users. Managing software licenses to support gaming projects.

Manage and support corporate IT projects, including system rollouts, upgrades, migrations, onboarding setups, and workplace IT initiatives. Familiar with MS 365 apps & hands on Microsoft Intune enrolment , configuration, and basic policy/device management for enterprise endpoints. Manage IT assets through company provided tool, including asset tagging, inventory tracking, allocation, maintenance, and decommissioning.

Support users with troubleshooting related to email,



collaboration tools, VPN, printers, peripherals, and endpoint security tools. Coordinate with internal teams and vendors for issue resolution, project execution, and uploading IT goods and service invoices in Concur. Maintain documentation for IT processes, asset records, troubleshooting steps, and support procedures.

Provide basic support and coordination for cloud infrastructure and AWS account-related activities. Ensure compliance with IT policies, security standards, and operational best practices.

📌 IT Support Engineer (Bengaluru)
🏢 Jigsow Workforce Private
📍 Bengaluru