Network Administration

- Install, configure, and maintain LAN, WAN, Wi-Fi, and internet connectivity.

- Monitor network performance and troubleshoot network-related issues.

- Manage routers, switches, firewalls, access points, and network security.

- Coordinate with internet service providers for uninterrupted connectivity.

Hardware &

- System Support

- Install and maintain desktops, laptops, printers, scanners, biometric devices, and other IT assets.

- Troubleshoot hardware and software issues.

- Maintain inventory of IT equipment and accessories.

- Ensure preventive maintenance of all IT hardware.

User Support &

- Helpdesk

- Provide technical support to employees across departments.

- Resolve day-to-day issues related to systems, software, emails, and networks.

- Handle ticketing and issue resolution within defined timelines.

- Support employees in using ERP and business applications.

ERP &

- Software Management

- Coordinate with ERP vendors and implementation teams.

- Provide first-level support for ERP software.

- Assist departments in data management and system usage.

- Ensure smooth integration of manufacturing and business processes through ERP.

Cybersecurity &

- Data Protection

- Ensure antivirus and endpoint security solutions are updated.

- Monitor system vulnerabilities and recommend corrective actions.

- Maintain user access controls and password policies.

- Perform data backup and recovery activities.

Server &

- Database Management

- Monitor server performance and availability.





- Maintain backup schedules and disaster recovery procedures.

- Support database administration activities.

- Ensure system uptime and reliability.

IT Asset Management

- Maintain records of IT assets, software licenses, and warranties.

- Track asset allocation, movement, and replacement schedules.

- Conduct periodic asset audits.

Manufacturing IT Support

- Support production-related software and systems.

- Maintain connectivity of shop-floor devices.

- Support barcode systems, attendance systems, CCTV, and access control systems.

- Coordinate with production teams for IT-related requirements.

Vendor Coordination

- Coordinate with IT vendors, service providers, and AMC partners.

- Obtain quotations and manage IT purchases.

- Monitor vendor performance and service quality.

Documentation &

- Compliance

- Maintain IT policies, SOPs, and system documentation.

- Prepare reports related to IT infrastructure and support activities.

- Ensure compliance with company IT and information security policies.

Required Qualifications

- Bachelor's Degree/Diploma in Information Technology, Computer Engineering, Computer Science, or related field.

- Relevant certifications in Networking, Hardware, Cybersecurity, or Microsoft Technologies will be preferred.

Experience

- 2 to 5 years of experience in IT support, networking, and infrastructure management.

- Experience in a manufacturing industry will be preferred.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 IT Executive (GIDC Estate, Vatva)
🏢 XEXAGON
📍 GIDC Estate, Vatva