Sector 63, Noida, Uttar Pradesh, India

1 days ago

Description

Job Title: IT Executive - Call Center Infrastructure & Support

Location: Noida/ On-site

Experience: 1-2 years

Job Summary

We are hiring an IT Executive who will manage the entire IT and call center infrastructure, ensuring zero downtime and smooth operations. This role requires hands-on knowledge of networking, dialers, hardware, software, and user support.

Key Responsibilities

- Manage call center IT infrastructure end-to-end
- Setup and maintain networking (LAN/WAN, routers, switches, firewall)
- Manage and support dialers, cloud telephony, SIP, headsets, softphones
- Handle desktop/laptop setup, OS installation, troubleshooting
- Provide day-to-day IT support to agents and staff
- Coordinate with vendors for internet, hardware, and software
- Monitor system uptime, data security, and backups
- Manage IT assets, inventory, and documentation




- Support onboarding/offboarding from an IT perspective

Requirements
- Solid knowledge of networking basics
- Experience with call center dialers & telephony systems
- Hands-on experience with hardware & software troubleshooting
- Understanding of Windows OS, basic servers, and security
- Ability to work under pressure in live operations

Bonuses

Preferred

- Experience in BPO / Contact Center setup
- Knowledge of cloud-based dialers

Benefits
- Best in industry salary
- PF/ESCI

Responsibilities Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IT Executive - Call Center Infrastructure & Support (Noida)
🏢 Inspirestek Software Solutions
📍 Noida