IT & Systems Administrator

Company - Anmeda Systems Pvt Ltd

/ Roles & Responsibilities

IT Asset Lifecycle Management

Maintain an accurate register of laptops, desktops, servers, networking devices, peripherals, mobile devices, software licences, warranties and assigned users.

Manage asset tagging, allocation, transfer, stock verification, repair, warranty claims, return, secure data erasure and authorised disposal.

Coordinate IT procurement, vendor quotations, AMCs, renewals and inventory planning with Administration and Finance.

User Identity & Access Administration

Administer Microsoft 365 and Microsoft Entra ID user accounts, licences, groups, roles, shared mailboxes and access permissions.

Execute timely employee onboarding, role changes and offboarding using approved access-control checklists.

Enforce multi-factor authentication, least-privilege access, password and conditional-access policies as approved by management.

Conduct and document periodic user-access and software-licence reviews.

Endpoint, Server & Infrastructure Support

Configure, deploy and support Windows laptops/desktops, approved business applications, printers and other office IT equipment.

Monitor operating-system and application patching, endpoint protection/EDR, disk encryption and device-policy compliance.

Administer office LAN, Wi-Fi, firewall, internet links, VPN, switches, NAS/file services and basic Windows server infrastructure.

Troubleshoot hardware, software, connectivity, email, access and performance issues within agreed service levels.

Backup, Continuity & Recovery

Monitor scheduled backups for authorised business systems, file stores and configuration data.

Perform and document periodic restoration tests; report failures and corrective actions.

Maintain IT recovery procedures, emergency contacts, configuration records and critical-spares information.

Support business continuity and disaster-recovery exercises with application, DevOps and management teams.

Information Security & Compliance

Implement approved security controls for identities, endpoints, networks, removable media and remote access.

Monitor security alerts,



suspected malware, phishing and unauthorised-access incidents; contain and escalate them promptly.

Maintain audit evidence including asset records, access reviews, patch reports, backup logs, licences and incident records.

Support internal/customer audits and organisational compliance initiatives, including ISO 27001-aligned controls where applicable.

Conduct periodic cybersecurity-awareness and acceptable-use communication for employees.

IT Service Management & Documentation

Operate the internal IT helpdesk; record, prioritise, resolve and close service requests and incidents.

Maintain standard operating procedures, network diagrams, configuration records, knowledge articles and user guides.

Track service levels, recurring incidents, asset health, licence utilisation and infrastructure risks; submit periodic reports to management.

Coordinate with Microsoft/cloud, internet, hardware, security and specialist support vendors for escalated issues.

Development & Customer-Support Coordination

Provide infrastructure and endpoint support for approved development, testing, demonstration and remote-support environments.

Coordinate with Development/DevOps teams without assuming ownership of source code, CI/CD pipelines or application releases.

Follow strict authorisation, confidentiality and change-control requirements while supporting customer-connected or regulated environments.

Skill and Knowledge: Preferred Strong working knowledge of Windows 10/11, Windows Server fundamentals, Microsoft 365 Admin Centre and Microsoft Entra ID.

Hands-on knowledge of LAN/WAN, TCP/IP, DNS, DHCP, Wi-Fi, VPN, firewalls, switches and network troubleshooting.

Experience with endpoint management, antivirus/EDR, encryption, patch management,



backup and recovery tools.

Understanding of identity and access management, MFA, least privilege, phishing prevention and incident handling.

Experience maintaining IT asset registers, software licences, warranties, AMCs and vendor relationships.

Working knowledge of Azure/AWS fundamentals, virtual machines and cloud security is desirable.

Awareness of ISO 27001 controls, data privacy, audit evidence and change-management practices is desirable.

Good written and verbal communication, documentation, prioritisation and end-user support skills.

Location - Bengaluru

Role - IT & Systems Administrator

Qualification - Bachelors degree in Computer Science, Information Technology, Electronics, or a related discipline.

Experience - 2 to 3 years of hands-on experience in IT administration, end-user support, Microsoft 365/Entra ID, endpoint security, networking, backups and IT asset management. Experience supporting a software-development or industrial-automation organisation will be preferred.

Positive to have optional skills :-

Relevant certifications such as Microsoft 365, Azure, AWS, CompTIA, ITIL, CCNA or equivalent are preferred.

DevOps experience will be an added advantage.PackageAs per Industry and no bar for right candidateType of IndustrySoftware / Industrial AutomationBrief About CompanyAnmeda Systems provides innovative software solutions for industrial automation and manufacturing intelligence across multiple industry verticals. The company specialises in aggregation, contextualisation, visualisation and propagation of production data through integrated information flows that help customers streamline end-to-end processes and operations. Anmeda's portfolio includes industrial software platforms, SCADA and historian solutions, MES and GxP-oriented digital solutions, cloud integration, IIoT and real-time data-acquisition systems.

Headquartered in Bengaluru, India, Anmeda combines software engineering and industrial-domain experience to deliver outcome-oriented solutions for operationally critical and regulated environments.

📌 It And Administration Manager (Bengaluru)
🏢 Anmeda Systems
📍 Bengaluru