International Voice Process Executive | Customer Support (Pune)

International Voice Process Executive | Customer Support (Pune)

03 Sep
|
Confederation Of Indian Industry CII
|
Pune

03 Sep

Confederation Of Indian Industry CII

Pune

Role & responsibilities

- Handle inbound and/or outbound customer calls.

- Resolve customer queries professionally and within defined SLAs.

- Provide accurate information regarding products and services.

- Maintain high levels of customer satisfaction.

- Escalate complex issues to the appropriate team.

- Meet quality, productivity, and customer satisfaction targets.

Preferred candidate profile

- Excellent verbal and written English communication.

- Comfortable working in rotational/night shifts.

Working Days

- 5 Days Working

- Saturday and Sunday Fixed OFF

📌 International Voice Process Executive | Customer Support (Pune)
🏢 Confederation Of Indian Industry CII
📍 Pune

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