Company: BRIVON Care (UK)
Location: Fully Remote – India
Working Hours: Monday–Friday, UK business hours (approximately 1:30 PM–10:30 PM IST, subject to UK daylight-saving changes)
Job Type: Full-time, Permanent
Salary: ₹25,000–₹45,000 + per month depending on experience + performance incentives
About BRIVON Care
BRIVON Care is a growing UK live-in care company helping families find experienced, fully vetted carers so their loved ones can remain safely and independently in their own homes.
We are looking for a confident and commercially minded Client Care & Sales Executive who can take ownership of families from their initial enquiry through to successfully starting care.
This is performance driven role. You will speak with families who have enquired about care, understand their circumstances, build trust, explain our service, identify suitable carers and guide them through each stage until care is successfully arranged. You will be making outcound calls, emails.
You will also work closely with our carer network, helping identify, recruit and coordinate suitable carers for each family.
What You’ll Be Doing
Client Sales & Relationship Management
- Speak with UK families who have enquired about live-in care.
- Build genuine relationships with clients and understand their care requirements, concerns, preferences and timescales.
- Conduct detailed discovery calls to understand the care recipient’s needs.
- Clearly explain BRIVON Care’s service, pricing and process.
- Handle questions and objections confidently and professionally.
- Maintain regular contact with families throughout their decision-making process.
- Agree explicit next steps after every conversation.
- Follow up consistently by telephone, email and messaging.
- Progress qualified enquiries through the sales pipeline.
- Convert enquiries into successful live-in care placements.
- Maintain relationships with families after initial
📌 Customer Care Executive (Hyderabad)
🏢 Brivon Care
📍 Hyderabad
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