We are looking for Loan consultant to join our growing financial services team. The role involves handling inbound customer calls, understanding customer requirements, suggesting suitable loan/BT/OD offers, and managing the complete loan process until successful disbursement.
Key Responsibilities:
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Customer CallingHandle ap
proximately 150–200 inbound customer calls per dayUnderstan
d customer financial requirements and eligibilityExplain a
vailable Personal Loan, Balance Transfer, OD and Top-Up options
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Loan AdvisoryCompare s
uitable offers based on customer profileExplain i
nterest rates, EMI, tenure, processing fees and other chargesSuggest s
uitable options that may provide better rates or lower EMI, subject to eligibility
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DocumentationCollect r
equired customer documentsVerify do
cuments and ensure completenessCoordinat
e with the relevant lender/credit team for processing
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End-to-End Follow-UpFollow up
with customers from login to approvalCoordinat
e for additional documents or queriesTrack cas
es until final disbursement
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Business TargetMonthly d
isbursement target: ₹25 LakhAchieve t
argets through effective customer handling, follow-ups and conversions
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Compensation & GrowthFixed Sal
ary: ₹10,000/month+ Perform
ance Incentives+ Applica
ble Allowances
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Salary Revision:Salary wi
ll be reviewed after 3 months, based on individual performance, productivity and achievement of business targets.Candidate
Profile
Freshers
and experienced candidates can applyGood comm
unication and convincing skillsComfortab
le handling high-volume inbound callsBasic und
erstanding of loans/financial products is an advantage
Target-o
r
iented and disciplinedAbility t
o follow up consistently with customersBasic com
puter/CRM knowledge preferredWhy Join
Fundigo?
✅
Fixed salary + attractive incentives
✅
Performance-based salary growth
✅
Financial services industry exposure
✅
Training on loan products and customer handlin
📌 Loan Consultant (India)
🏢 Fundigo
📍 India
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