Job Title: Inside Sales Representative – Unique Digital Outreach
Experience: 3-5 Years
Industry: CPaaS (Communications Platform as a Service)
Location: Gurgaon, Haryana (122018)
About the Role
Unique Digital Outreach is looking for motivated Inside Sales Representative initiatives in the booming CPaaS industry. This role involves hardcore telecalling combined with strategic digital engagement to generate leads and grow business for cutting-edge communication solutions. The ideal candidate will have experience in CPaaS or related sectors like Insurance and Credit Cards with a strong sales acumen and familiarity with digital outreach techniques.
Key Responsibilities
● Execute high-volume telephonic outreach to prospects and clients with a focus on CPaaS digital communication services
● Utilize digital tools and platforms alongside calls to create stronger engagement and conversion opportunities
● Qualify leads, nurture prospects, and schedule product demos for senior sales teams
● Maintain accurate sales pipeline data.
● Achieve and exceed monthly and quarterly sales targets and KPIs
● Collaborate with marketing teams to optimize campaigns based on customer feedback and lead quality
● Keep abreast of CPaaS industry trends and product innovation to effectively position offerings
● Address objections, troubleshoot client queries, and close sales effectively
Qualifications and Skills
● 2-3 years of inside sales or telesales experience, preferably in CPaaS, Insurance, or Credit
Card sectors
● Strong understanding of digital outreach in sales, with ability to leverage phone, email, and digital platforms
● Excellent spoken and written communication skills
● Comfortable working in a high-target, quick-paced environment with resilience and persistence
● Hands-on experience with CRM tools (Salesforce, Zoho, HubSpot, etc.)
● Proactive self-starter with strong organizational and multitasking abilities
● Knowledge of CPaaS digital products and market trends is a plus