Role : ServiceNow Developer L3
Location: Noida, Chennai

Job Description

 Overview: The ServiceNow L3 Developer is responsible for advanced development,

configuration, and maintenance of the ServiceNow platform. This role involves leading complex

projects, providing technical expertise, and ensuring the platform meets the evolving needs of the

organization with a solid focus on AI-driven solutions and platform capabilities.

Key Responsibilities:

 Advanced Development and Customization: Lead the development and customization of

ServiceNow applications.

 Complex Workflow Automation: Design and implement complex automated workflows and

processes to enhance operational efficiency.

 Integration Management: Oversee the integration of ServiceNow with other enterprise systems

using web services, APIs, and other integration tools

 AI: Hands-on experience with ServiceNow AI features, including Now Assist, Agentic Workflows

and AI Control Tower.

 Technical Leadership: Provide technical leadership and mentorship to junior developers.





 Troubleshooting and Optimization: Analyze and resolve advanced technical issues related to

ServiceNow applications and integrations and optimize system performance.

 Documentation and Standards: Develop and maintain comprehensive technical documentation,

including design specifications. Ensure adherence to coding standards and best practices.

 Stakeholder Collaboration: Collaborate with business stakeholders to gather requirements,

provide technical guidance, and deliver tailored ServiceNow solutions.

 Performance Monitoring and Enhancement: Monitor system performance, identify areas for

improvement, and implement performance enhancements.

Qualifications:

 Education: Bachelor’s degree in computer science, Information Technology, or a related field. A

master's degree is a plus.

 Experience: Minimum of 5 years of experience in ServiceNow development with a focus on

complex projects and integrations.

 Technic

📌 ServiceNow Developer (Tiruvallur)
🏢 Fusion mind
📍 Tiruvallur