Company Description

Core Cognitics is a pioneer in AI-native business communications (CX) solutions, offering AI Voice Agents and an AI Operating System for blended human-AI teams. The organization focuses on AI-led workflow automation and Agentic AI, while promoting responsible and ethical use of technology. Cross-functional technology and business teams collaborate with clients to integrate secure, sustainable AI systems that improve efficiency and enable data-driven decision-making.

With headquarters in Ipswich, UK, and offices in Dubai, Qatar, and India, Core Cognitics serves sectors such as healthcare, telecom, procurement and retail management,EPCM etc . The company values transparency, inclusivity, and long-term partnerships that drive meaningful change for businesses and communities.

About the Role

We are looking for a proactive and organized HR & Operations Associate to manage day-to-day HR activities and support smooth business operations.

The ideal candidate will be responsible for candidate sourcing and recruitment coordination, interview scheduling, background verification (BGV), employee onboarding, access setup, documentation, and day-to-day operational coordination. The role requires strong communication, follow-up, coordination, and organizational skills.

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Key Responsibilities

Recruitment & Hiring

- Understand hiring requirements from respective department/team leads.
- Source and screen candidates through job portals, LinkedIn, referrals, and other channels.
- Conduct initial candidate screening and coordinate further interview rounds.
- Schedule and coordinate interviews with candidates and interviewers.
- Maintain candidate status and recruitment trackers.
- Follow up with candidates throughout the hiring process.
- Coordinate offer discussions, offer letters, joining formalities, and joining dates.
- Maintain a talent pipeline for current and future hiring requirements.

Background Verification (BGV)

- Coordinate the complete Background Verification (BGV) process for new employees.
- Collect required documents and information from candidates.
- Coordinate with BGV service providers and follow up on verification status.
- Track pending and completed BGV cases.




- Escalate any discrepancies or issues to the concerned management.

Employee Onboarding & Access Management
- Coordinate employee onboarding and joining formalities.
- Collect and maintain employee documents and records.
- Prepare onboarding checklists and ensure all joining formalities are completed.
- Coordinate email, software, system, and other required access for new employees.
- Coordinate with relevant teams for laptop/device allocation and other requirements.
- Ensure employees receive necessary company policies, agreements, and onboarding information.
- Conduct regular follow-ups during the onboarding process.

HR Administration

- Maintain accurate and up-to-date employee records.
- Support attendance, leave, and employee-related administrative activities.
- Coordinate employee confirmations, resignations, exit formalities, and relieving documentation.
- Maintain HR trackers, reports, and documentation.
- Support payroll-related HR data collection and coordination when required.
- Ensure HR processes and documentation are completed on time.

Operations Coordination

- Coordinate and follow up on day-to-day operational activities.
- Work closely with different teams to ensure smooth execution of operational requirements.
- Track pending tasks and follow up with responsible team members.
- Coordinate office requirements, employee requirements, and administrative activities.
- Assist management in implementing operational processes and improving internal workflows.
- Maintain operational trackers, records, and reports.
- Coordinate meetings, internal communications, and other administrative requirements when needed.

Communication & Coordination
- Act as a coordination point between management, employees, candidates, and external vendors/service providers.
- Ensure timely communication and follow-ups.
- Handle employee and candidate queries professionally.




- Maintain confidentiality of employee and company information.

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Required Skills

- Strong communication and interpersonal skills.
- Good organizational and time-management skills.
- Ability to manage multiple tasks simultaneously.
- Strong follow-up and coordination skills.
- Good understanding of recruitment and HR processes.
- Basic understanding of BGV and onboarding procedures.
- Good documentation and record-keeping skills.
- Proficiency in MS Excel / Google Sheets, Google Workspace, and HR tools.
- Ability to work independently and take ownership of assigned tasks.
- Strong attention to detail.
- Problem-solving and multitasking ability.

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Preferred Qualifications & Skills

- Bachelor's degree in HR, Business Administration, Management, or a related field.
- 1–3 years of experience in HR, recruitment, administration, or operations.
- Experience working in a technology/software company is an added advantage.
- Familiarity with HRMS/HR tools and recruitment platforms is preferred.
- Basic knowledge of accounting and bookkeeping will be highly preferred.
- Familiarity with basic accounting concepts and financial record maintenance will be an added advantage.

Key Performance Indicators (KPIs)

- Time taken to close open positions.
- Candidate pipeline and interview coordination efficiency.
- Interview scheduling and follow-up accuracy.
- Timely completion of BGV and onboarding.
- Employee access/setup readiness on or before joining date.
- Accuracy and completeness of HR records.
- Timely completion of operational tasks.
- Internal stakeholder and employee satisfaction.
- Ability to independently manage assigned HR and operational activities.

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What We Are Looking For

We are looking for someone who is responsible, proactive, energetic, detail-oriented, and comfortable taking ownership. The person should be able to coordinate with multiple people, follow up consistently, identify pending requirements, and ensure tasks are completed without constant supervision.

If you enjoy working with people, managing processes, solving day-to-day issues, and keeping things organized, this role could be a excellent fit for you.

📌 Human Resources & Operation Associate (Kozhikode)
🏢 Core Cognitics
📍 Kozhikode