About the Company:

Procain Consulting & Services Pvt. Ltd. is an established IT services organization with over 13 years of industry presence. We specialize in IT infrastructure, network security, cybersecurity, and cloud services, supporting a global client base. With a growing team of around 100 employees, we are headquartered in Hoodi, Whitefield, Bangalore, and are focused on delivering secure, scalable, and high-performance technology solutions.

For more details, please visit: www.procainconsulting.com

Job Summary

Procain Consulting & Services Pvt. Ltd. is seeking an experienced and strategic HR Operations Manager to lead end-to-end HR operations and drive organizational excellence through process optimization, automation, and employee-centric initiatives. The incumbent will be responsible for payroll management, statutory compliance, HRMS administration, performance management automation, OKR implementation, succession planning, learning and development, and employee engagement.

The ideal candidate should possess strong expertise in HR operations, HR technology platforms such as Greythr, and performance-driven culture transformation initiatives.

Key Responsibilities

1. HR Operations and Process Management

- Manage end-to-end HR operations, including onboarding, employee lifecycle management, confirmations, transfers, and exit formalities.
- Oversee attendance, leave management, payroll inputs, reimbursements, Full & Final settlements, and employee documentation.
- Ensure effective administration and optimization of the Greythr HRMS platform.
- Develop and implement HR policies, SOPs, and process frameworks aligned with business objectives.
- Drive HR process automation to improve operational efficiency and employee experience.

2. Payroll, Compliance and Statutory Management

- Lead monthly payroll processing in coordination with finance and business teams.
- Ensure accurate payroll inputs, salary revisions, incentive processing, and statutory deductions.
- Manage compliance related to EPF, ESIC, Professional Tax,



Labour Welfare Fund, gratuity, and other statutory requirements.
- Ensure adherence to labor laws and maintain statutory records and audit documentation.
- Coordinate with external auditors and government authorities for compliance-related matters.

3. Performance Management System (PMS) and OKR Automation

- Design, implement, and automate the organization's Performance Management System (PMS).
- Drive organization-wide adoption of OKR-based performance management frameworks.
- Configure and automate goal setting, KPI tracking, appraisal workflows, review cycles, and feedback mechanisms through HRMS platforms.
- Develop performance dashboards, scorecards, and analytics for leadership review.
- Conduct manager training sessions on performance management, feedback, and goal alignment.

4. Succession Planning and Talent Management

- Design and implement succession planning frameworks for critical and leadership roles.
- Conduct talent assessments and talent review discussions with leadership teams.
- Develop competency matrices and career progression frameworks.
- Create talent retention strategies and employee development plans.

5. Learning and Development (L&D;)

- Develop and implement organization-wide learning and development policies.
- Conduct training needs analysis and identify skill gaps across functions.
- Design and execute technical, behavioral, and leadership development programs.
- Partner with external training providers and track training effectiveness.

6. Employee Relations and Grievance Management

- Manage employee grievances and ensure timely resolution of workplace concerns.




- Foster a positive and inclusive work culture through employee engagement initiatives.
- Conduct employee satisfaction surveys and recommend improvement measures.
- Support disciplinary actions and policy adherence.

7. HR Analytics and Reporting

- Generate and analyze HR dashboards and MIS reports related to attrition, retention, performance, payroll, and employee engagement.
- Leverage HR analytics to recommend process improvements and strategic interventions.
- Present HR insights and recommendations to leadership teams.

Required Qualifications

- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
- MBA or Postgraduate degree in Human Resources preferred.
- 5–10 years of experience in HR operations, payroll, performance management, and compliance.
- Hands-on experience with Greythr or similar HRMS platforms.
- Proven experience in implementing and automating PMS and OKR frameworks.
- Robust knowledge of payroll processing, statutory compliance, labor laws, and HR policies.
- Experience in succession planning, talent management, and L&D; frameworks.
- Strong analytical, communication, and stakeholder management skills.

Preferred Skills

- Experience in HR automation and digital transformation initiatives.
- Certification in HR (SHRM, HRCI, or equivalent) is preferred.
- Experience in implementing performance-driven culture and change management initiatives.
- Advanced proficiency in Microsoft Excel, HR analytics, and dashboard reporting.
- Experience in IT services, consulting, or startup environments will be an added advantage.

Preferred Candidate Profile

- Candidates with experience in end-to-end HR operations within IT or consulting organizations.
- Strong expertise in Greythr payroll, HRMS administration, and PMS automation.
- Immediate joiners or candidates with a notice period of up to 30 days will be preferred.
- Ability to manage multiple stakeholders and drive organizational change initiatives effectively.

📌 HR Operations Manager (Bengaluru)
🏢 Procain Consulting & Services
📍 Bengaluru