03 Sep
|
Rivera Manpower Services
|
Bengaluru
03 Sep
Rivera Manpower Services
Bengaluru
Hiring: International Voice Process UK Shift
Greetings from the Hiring Team!
Are you an experienced customer support professional looking for an opportunity to work with UK customers and grow your career in an international voice process?
We are looking for experienced professionals with strong communication skills and a passion for delivering exceptional customer experiences.
Position
International Customer Support Executive UK Voice Process
Process
UK International Voice Process
Work Schedule
- 5 Days Working
- 2 Week Offs
- Rotational Week Offs
- UK Shift / Night Shift
Compensation & Benefits
- CTC: 3.75 LPA – 6.50 LPA
- Night Shift Allowance
- One-Way Cab Facility
- International customer exposure
- Career growth opportunities
- Professional and performance-driven work environment
What You'll Do
- Handle voice interactions with UK customers and provide professional customer support.
- Understand customer concerns, identify the right solution, and ensure effective resolution.
- Deliver a smooth and positive customer experience on every interaction.
- Handle customer queries, requests, complaints, and service-related issues with patience and professionalism.
- Build customer confidence through clear, empathetic, and effective communication.
- Follow established process guidelines, quality standards, and customer verification procedures.
- Document customer interactions accurately in the required systems.
- Coordinate with internal teams whenever escalation or additional assistance is required.
- Consistently achieve defined quality, productivity, and customer satisfaction targets.
- Handle challenging conversations professionally while maintaining a customer-first approach.
Who We're Looking For Only Experienced Candidates Can Apply
We are looking for candidates who have:
- Prior experience in International Voice / International Customer Support / UK Voice Process / BPO.
- Excellent spoken English and strong conversational skills.
- Good listening and comprehension abilities.
- Experience handling international customers over voice.
- Strong customer-handling and problem-solving skills.
- Ability to work comfortably during UK/night shifts.
- Willingness to work rotational week offs.
- Basic computer and typing skills.
- A professional attitude with a robust focus on customer satisfaction.
Ideal Candidate If you have experience in an International Voice Process and are confident speaking with UK customers, this could be your next career move.
Job Type
Full-Time | Work From Office
Ready for your next opportunity?
If you have the required international voice experience and are looking for better growth, attractive CTC, night shift benefits, and international exposure, apply now by contacting our HR team:
Mr Charan
(phone hidden)
Join us and take the next step in your International Customer Support career!
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