Guest Relations Executive (GRE) / Front Office Executive

Location: Tirunelveli, Tamil Nadu

Industry: Hospitality / Hotel

Employment Type: Full-time

Job Summary

We are looking for a friendly, confident, and service-oriented Guest Relations Executive / Front Office Executive to join our hotel team. The candidate will be responsible for welcoming guests, handling front office operations, ensuring guest satisfaction, and coordinating with other departments.

Key Responsibilities

- Welcome and greet guests in a warm and professional manner.
- Handle guest check-in and check-out procedures.
- Attend to guest queries, requests, and complaints promptly.
- Manage reservations, room allocation, and guest records.
- Coordinate with Housekeeping, F&B;, Maintenance, and other departments.
- Maintain accurate front office records and daily reports.
- Handle telephone calls and guest enquiries.
- Follow hotel standards and procedures for guest service.
- Ensure a positive guest experience throughout their stay.
- Handle cash/card transactions and billing when required.
- Assist in resolving guest concerns professionally and courteously.

Requirements





- Diploma/Degree in Hotel Management, Hospitality, or a related field.
- 1–3 years of experience in Front Office / Guest Relations preferred.
- Freshers with good communication skills may also be considered.
- Good verbal communication and interpersonal skills.
- Pleasant personality and professional grooming.
- Basic computer knowledge.
- Ability to work in shifts, including weekends and holidays.
- Customer-focused attitude and ability to handle pressure.

Preferred Skills

- Guest handling
- Communication skills
- Problem-solving
- Front office operations
- Reservation handling
- MS Office / Hotel PMS knowledge
- Team coordination

What We Offer

- Competitive salary based on experience and skills.
- Professional and supportive work setting.
- Opportunities for learning and career growth.

Apply Now Call/ whatsapp - (phone hidden)

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Guest Relation Executive (Tirunelveli)
🏢 Hotel Meridian inn
📍 Tirunelveli