Job Description
Senior Operations Specialist – Onboarding & Client/Consultant Success
nRemote
nEmployment Type: Full time
nAbout the Role
nPeterson Technology Partners (PTP) is looking for a Senior Operations Specialist to support and strengthen our onboarding and client/consultant success operations.
nThis role will work closely with our existing operations team and play an important role in ensuring a smooth experience for both clients and consultants throughout the onboarding and engagement lifecycle.
nThe ideal candidate is highly organized, proactive, and relationship-focused, with robust communication skills and the ability to take ownership of issues from start to resolution.
nWhat You'll Do
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Manage and coordinate the end-to-end onboarding process for consultantsn
Serve as a key point of contact for consultants throughout their engagementn
Communicate regularly with clients to understand requirements, resolve issues, and ensure satisfactionn
Build and maintain robust professional relationships with clients, consultants,



and internal teamsn
Coordinate onboarding documentation, compliance requirements, background checks, timesheets, and other operational activitiesn
Address consultant questions and concerns and ensure timely resolutionn
Proactively identify potential issues and take ownership before they impact the client or consultant experiencen
Partner with recruiting, sales, HR, payroll, and operations teams to ensure seamless executionn
Maintain accurate records and ensure all onboarding and engagement processes are completed on timen
Identify opportunities to improve workflows, communication, and the overall client and consultant experiencen
Support the operations team with day-to-day activities and help manage workload across the functionn

nWhat We're Looking For
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4+ years of experience in operations, onboarding, client success, consultant management, staffing operations, or workforce managementn

📌 Senior Operations Specialist Mandvi
🏢 Peterson Technology Partners
📍 Mandvi