Job Description
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking setting will also make you an ideal candidate.
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nResponsibilities
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Reproduce customer workplace and run testsn
Manage and address electronic tickets efficientlyn
Liaise between sales team, customer success team, and customers to properly address customer problemsn
Troubleshoot and configure software and hardwaren
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nQualifications
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6 months 0r 1+ yr of technical support experiencen
Customer service orientedn
Solid written and verbal and troubleshooting skillsn
Excellent Communication Skillsn
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📌 Technical Support Engineer Tamil Nadu (India)
🏢 Movate
📍 India
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