Client Reception &

- Handling Welcome clients professionally and assist them with their queries. Manage walk-in clients and direct them to the appropriate team member. Maintain a skilled and welcoming reception area. Calls &
- Communication Attend incoming calls and WhatsApp enquiries. Take messages and forward them to the concerned department. Make basic follow-up calls to clients when required.

Client Coordination

Coordinate appointments, interviews, meetings, and client visits. Confirm client appointments and maintain the daily appointment schedule. Follow up with clients for required documents or information. Travel &

- Immigration Support Share basic information about travel, visa, hotel, flight, and package services.



Collect client documents and ensure they are forwarded to the concerned team. Assist the team in preparing checklists, forms, and client files. Data &
- Record Management Maintain client enquiry records and visitor registers. Update lead sheets and follow-up records. Maintain proper filing of documents and office records.

Office Coordination

Coordinate with accounts, sales, travel, and immigration teams. Receive couriers and documents and distribute them to the concerned person. Maintain stationery and front-office requirements.

📌 Front Desk Receptionist (Ludhiana)
🏢 Akcxis International Services
📍 Ludhiana