03 Sep
|
EliteButlers Hospitality Solutions
|
Mumbai
03 Sep
EliteButlers Hospitality Solutions
Mumbai
HOUSE MANAGER / HOUSEHOLD OPERATIONS MANAGER - Female
POSITION OVERVIEW
- Job Title: House Manager / Household Operations Manager
- Reports To: Family Members (Principal)
- Employment Type: Full time, Live-out (Female candidates preferred)
- Location: Mumbai (Primary residence in Cuffe Parade with dedicated workspace at Colaba group office; remote coordination for London & Dubai properties)
- Household Setup: 4 family members (with occasional coordination for grandmother & sister living separately in Mumbai)
- Current Staff: Housekeeping, kitchen/service staff, drivers, and helpers
- Compensation: Can be discussed (commensurate with experience) + daily allowances, travel, and meals per policy
- Working Hours: 9-10 hours/day; requires flexibility for events, weekend hosting, and travel movement schedules
ROLE OBJECTIVE Serve as the primary liaison and central coordinator between the family, household staff, external vendors, building management, and the central accounts team. The ideal candidate will bring operational structure, proactive management, and high hospitality standards to the daily management of the principal residence and overseas properties.
KEY RESPONSIBILITIES
Household Operations & Staff Management
- Lead, roster, and manage daily attendance and performance for housekeeping, kitchen, driver, and support teams.
- Oversee onboarding, training, and operational standards for all domestic staff.
- Maintain complete confidentiality, discretion, and privacy regarding family affairs and property access.
Guest Hosting, Events & Hospitality
- Direct table setups, service flow, menu coordination, and overall presentation for family meals and formal dinners.
- Coordinate with external chefs, caterers, florists, and event vendors; manage complete setup and post-event breakdown.
Procurement, Inventory & Maintenance
- Oversee inventory tracking, stocking,
and procurement of groceries, pantry supplies, and household essentials.
- Manage routine and preventive maintenance (AC, Wi-Fi, plumbing, electrical, security systems) with vendors and building management.
Travel, Movement & Multi-Property Coordination
- Organize driver duty rosters, airport transfers, and luggage logistics for family travel.
- Ensure home readiness prior to family arrivals and departures in Mumbai.
- Remotely liaise with overseas property managers, cleaners, and maintenance vendors to maintain residences in London and Dubai.
Administration & Household Accounts
- Maintain clean digital trackers for staff details, recurring tasks, vendor bills, and property maintenance schedules.
- Coordinate directly with the family s corporate/personal accounts team for invoice approvals, reimbursements, and petty cash reconciliation.
Pet Care Coordination
- Schedule, track, and manage routine vet appointments, grooming sessions, feeding schedules, and medication.
REQUIREMENTS & QUALIFICATIONS
- Experience: Prior hands-on experience as a House Manager, Residence Manager, Butler Manager, or Hospitality/Admin Manager for HNI families, luxury hotels, premium serviced apartments, or high-end clubs. (Freshers will not be considered).
- Skills & Tech Savviness: Proficient with digital organization tools, including WhatsApp, Email, Google Sheets/Excel, digital calendars, and task management apps.
- Languages: Excellent verbal and written communication in English and Hindi.
- Attributes: Polished presentation, strong diplomatic leadership, high emotional intelligence, and calm execution under tight schedules or event pressures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Female House Manager (Mumbai)
🏢 EliteButlers Hospitality Solutions
📍 Mumbai