Job Location: Thane, Mumbai

Designation: F&B; Executive

Educational Qualification: Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field.

Experience Required: 5 years

Shift Timings: General Shift

Work Schedule: 6 days/week

Notice Period: 1 month/Immediate Joiner

Expertise in cafeteria operations management, menu planning and costing, client relationship management, and cafeteria committee coordination Good to have: Certification in Food Safety, HACCP, FSSAI, or equivalent preferred.

Essential Skills

- Strong Food & Beverage operations background with experience in large-scale corporate cafeterias, food courts, or institutional catering.
- Expertise in vendor management and contract governance.
- Knowledge of food safety, hygiene, statutory compliance, and audit requirements.
- Solid stakeholder and client management skills.
- Experience in managing cafeteria budgets, sales performance, and commercial discussions.
- Ability to analyze consumption trends, customer feedback, and operational KPIs.
- Excellent communication, presentation, and problem-solving skills.
- Proficient in Microsoft Excel, PowerPoint, and reporting tools.

Key Responsibilities

- Manage end-to-end cafeteria and food service operations across assigned sites.




- Drive service excellence, food quality, hygiene, and customer satisfaction initiatives.
- Monitor vendor performance against SLAs, KPIs, and contractual commitments.
- Conduct regular audits of cafeteria operations, food safety standards, and facility readiness.
- Partner with vendors to enhance menu variety, innovation, and employee dining experience.
- Review cafeteria sales, consumption trends, minimum guarantee commitments, and operational efficiencies.
- Lead employee engagement initiatives, feedback programs, food festivals, and promotional activities.
- Ensure compliance with FSSAI, HACCP, health & safety, and company standards.
- Coordinate with Workplace, Procurement, HR, and Business stakeholders for seamless service delivery.
- Drive corrective action plans arising from audits, leadership feedback, and customer concerns.
- Support cafeteria transformation initiatives, technology-enabled ordering solutions, and process improvements.
- Prepare operational reviews, dashboards, business updates, and leadership presentations.
- Manage manpower deployment, infrastructure requirements, and operational readiness for new sites or expansions.

📌 F&B Executive (Mumbai)
🏢 JLL
📍 Mumbai