Job Title

Executive - Soft Service

Responsibilities

- Manage Soft Services Operations of the facility in full. Always ensure upkeep of facility.

- Oversee daily Housekeeping, Pantry, Pest control, indoor plant maintenance, office supplies and other soft service activities to ensure seamless facility operations.

- Coordinate support the site Facility team Property Team for smooth operations

- Deliver a high-quality workplace experience by addressing employee requests, resolving concerns promptly, and maintaining service excellence.

- Conduct routine inspections of entire office, meeting rooms, washrooms, Pantry, Cafeteria, and common areas maintain cleanliness and hygiene

- Manage pantry operations, monitor stock levels, coordinate with vendors for timely supplies and ensure food safety and hygiene compliance

- Track, prioritize, and close employee service requests and all Workorders through FAMIS360 within agreed timelines.

- Maintain adequate stock of housekeeping and pantry consumables, monitor usage trends, and support cost-effective procurement practices.





- Ensure Vendor compliance HSE compliance with workplace safety regulations, hygiene standards, environmental guidelines, and company policies.

- Prepare daily, weekly, and monthly operational reports, service performance metrics, audit records, and compliance documentation.

- Continuous Improvement Initiatives - Identify opportunities for process improvements, sustainability practices, cost optimization, and enhanced employee workplace experience.

- Ensure client satisfaction

- Follow up with Vendors for submission of Invoice on time

- Support audits, Emergency response, fire drills, and business continuity activities.

- Responsible for reporting on site performances to Operations Head

Requirements

- 5 to 7 years experience in Facilities Operations as Soft Services Executive

- Strong written and oral communication skills

- High attention to detail and the ability to operate in a rapid-paced environment taking right decisions for resolve.

- Willingness to work in shifts.

- Residing preferably near to worksite within 10kms.

📌 Executive - Soft Service (Bengaluru)
🏢 Cushman u0026 Wakefield
📍 Bengaluru