We are looking for a creative, data-driven, and execution-focused Social Media Executive who can independently manage the complete social media presence of all three brands while driving engagement, brand awareness, and business growth.
Desired Candidates:
- Should possess valuable communication skills.
- Have relevant qualifications [ Graduate Preferred ].
- Should have an experience of 1 to 3 years in E-commerce, experience in Q-commerce will be an advantage.
- Should be an Immediate Joiner.
KRA’s:
- Manage daily operations across all assigned marketplaces
- Monitor sales, pricing, stock levels, and listing health
- Ensure zero suppressed listings and resolve catalog errors promptly
- Coordinate with internal teams (supply chain, finance, content) for seamless execution
- Track and reduce penalties, chargebacks, and claim issues
- Create and update product listings (titles, descriptions, bullet points, backend keywords)
- Upload new SKUs and manage parent-child variations
- Ensure accurate categorization, attributes, and compliance as per platform guidelines
- Optimize listings for discoverability and conversion
- Maintain content hygiene across all platforms
- Track daily inventory levels and ensure 95%+ availability
- Coordinate PO replenishment planning with supply chain and take appointments
- Monitor sell-through and weeks of cover
- Support demand forecasting with sales trend data
- Execute platform promotions, coupons, and deals
- Support major sale events (BBD, GISF, EORS, etc.)
- Ensure timely deal submissions and pricing alignment
- Track event performance and share post-sale analysis
- Monitor KPIs such as Revenue & sell-through; CTR & CVR; Buy Box % (where applicable); Ratings & reviews; and Return rates
- Prepare weekly and monthly business reports
- Identify underperforming SKUs and suggest corrective actions
- Work closely with marketplace account managers for Visibility, Campaign and Operational issue resolution
- Maintain documentation of agreements and platform communications