E-Business & Contact Center Person (Mumbai)

E-Business & Contact Center Person (Mumbai)

03 Sep
|
Thomas Cook
|
Mumbai

03 Sep

Thomas Cook

Mumbai

- Manage and oversee the e-business and contact center operations for seamless customer service.

- Develop and implement effective strategies to enhance customer engagement and loyalty.

- Collaborate with cross-functional teams to resolve customer complaints and issues promptly.

- Analyze customer feedback and suggest improvements to products and services.

- Monitor and report on key performance indicators to optimize business operations.

- Ensure compliance with company policies and procedures in all aspects of e-business and contact center operations.

Recent JDs

📌 E-Business & Contact Center Person (Mumbai)
🏢 Thomas Cook
📍 Mumbai

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