03 Sep
|
Sun Pharmaceutical Industries
|
Bhubaneswar
03 Sep
Sun Pharmaceutical Industries
Bhubaneswar
OBJECTIVE : Deliver short-cycle, evidence-based counseling that keeps patients /started, adherent and confident** on their prescribed therapy while data is fed back to the broader care team to maximize clinical outcomes and minimize drop-out.
Location: Hybrid (85 % Site Based) Reports to : PSP Regional Manager.
QUALIFICATIONS: Bachelors in home science, psychology, counselling, social work, nursing, or health education. ≥ 1 year counselling or case-management experience in healthcare. CORE RESPONSIBILITIES | 1 | Intake & Screening Start with the explanation of the patient on the program , followed by the consent . Once the patient consents with his signature on the Consent Form , explain the program.
Counsel & guide the patient on therapy , product awareness , life style modifications. Conduct awareness programs at the doctors clinic . Present progress of the patient to the HCP. Enroll the patient. | 2 | Questionnaire & Goal Setting Discuss & mention the answers of the Questionnaire & based on it define the customized goal plan for the patient. | 3 |Structured Touchpoints Deliver 1 X 15 mins call per week.
solve side-effects, fear of needles, cost undersrtanding, | 4 | Adherence Analytics log every call in PSP CRM; flag missed doses, late refills, adverse events; | 5 | PharmacoVigilance Notify the AE as per the prescribed channel of communication to concerned authorities within 24 hours . | 6 | Quality & Compliance Maintain 100 % documentation; hit program KPIs: ≥ 85 % retained at 3 month ≥ 80 % adherent, NPS ≥ 65. | 7 |Team Huddles Present data to the Regional Coordinator on regular basis, Attend the designated training sessions as and when assigned.
SUCCESS METRICS (QUARTERLY) - Patient Enrollment > 80 patients - Patient adherence ≥ 80 % at 90 days.
- Patient-reported confidence score ≥ 8/10.
- Documentation closed within 24 h ≥ 95 %. CTC –Freshers 18000 take home + 150/- per day allowance CTC - Experience - 21000 takehome + 150/- per day allowance Interested candidates please contact HR : (phone hidden) / (phone hidden).
📌 Dietician (Bhubaneswar)
🏢 Sun Pharmaceutical Industries
📍 Bhubaneswar