- Provide Level 1 desktop support to end-users, troubleshooting and resolving hardware and software issues related to desktops, laptops, printers, and other peripherals.
- Troubleshoot common problems with operating systems (Windows), applications, and network connectivity.
- Perform onsite visits for equipment installation, configuration, maintenance, and repair of desktop devices.
- Collaborate with team members to resolve complex technical issues that require escalation.
- Maintain accurate records of incidents, including ticketing system updates and follow-up actions.
📌 Desktop Support Engineer_Varanasi (Varanasi)
🏢 Aforeserve
📍 Varanasi
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