- Partner with customers to understand operational challenges and success criteria.
- Translate open-ended problems into clear technical designs and implementations.
- Build AI agents that integrate with customer systems and perform real tasks.
- Own deployments, including reliability, performance, and continuous improvement.
- Test with real data, measure outcomes, and iterate based on results.
- Collaborate with Product & Engineering to ship high-quality solutions.
Job Requirements :
- Minimum 8 years of experience in technical problem-solving roles.
- Experience leading or contributing to solution scoping, discovery workshops, or early-stage AI/technical strategy in collaboration with sales, product,
or delivery teams.
- Solid fundamentals in software design and system design.
- Clear communication skills and a strong ownership mindset.
- High-agency mindset: you don't wait for perfect requirements and are comfortable creating clarity, proposing direction, and driving decisions.
- Experience working across systems, integrations, and data flows.
- Comfort working directly with customers and owning ambiguous problems.
- Curiosity and interest in building AI-powered systems that work in practice.