URGENT HIRING | CUSTOMER TEAM MANAGER

Meon Technologies Pvt. Ltd. is hiring an experienced Customer Team Manager to lead the Business Analysis function, manage client requirements, mentor BAs, and drive successful project delivery in a fast-paced IT and SaaS Product environment.

IMPORTANT: Prior experience in handling or managing a Business Analyst team is mandatory. Experience managing 15–20+ BAs will be strongly preferred.

JOB DETAILS

Position: Customer Team Manager

Location: Noida – Sector 62

Experience: 4–5 Years

Team Handling: BA team management experience mandatory

Industry: IT / SaaS-Based Product

Working Hours: 9:30 AM – 6:30 PM

Working Days: Monday to Saturday

Joining: Immediate Joiners Preferred

Salary: As per experience

KEY RESPONSIBILITIES

Lead, mentor, and manage the BA team.

Allocate workload and monitor team performance and delivery.

Gather, analyze, and document business requirements.

Manage client and stakeholder communication.

Review BRDs, FRDs, User Stories, workflows, and BA documentation.

Coordinate with Product, Development, QA, and Delivery teams.

Handle client escalations and ensure timely resolution.

Track project requirements, timelines, KPIs, and MIS.

Drive process improvements and maintain BA best practices.





Ensure successful SaaS product/project delivery.

IDEAL CANDIDATE

4–5 years of experience as a Customer Team Manager.

Mandatory experience in BA team handling and management.

Experience managing 15–20+ BAs will be strongly preferred.

IT and SaaS/Product-based industry experience.

Strong requirement gathering and documentation skills.

Excellent client and stakeholder management skills.

Good understanding of Agile/Scrum methodologies.

Experience with CRM and Project Management tools.

Robust leadership, analytical, and problem-solving skills.

Immediate Joiners preferred.

WHY JOIN MEON?

Lead a growing BA team, work closely with clients and stakeholders, contribute to SaaS-based products, and drive impactful business and technology solutions.

Share your CV at:[email protected]|[email protected]

Immediate Joiners Preferred

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Pay: ₹500,000.00 - ₹1,000,000.00 per year

Benefits

- Provident Fund

Work Location: In person

📌 Customer Team Manager (Sector 62)
🏢 Meon Technologies
📍 Sector 62