Customer Service Executive - Spanish Language Speaker

Location: Lower Parel, Mumbai

Employment Type: Full-Time

Experience: 1 to 2 Years

Shifts - 7 PM to 4 AM Fixed Shifts

Week Offs - Sat and Sun (Fixed Off)

Role Overview

We are hiring a Customer Service Executive - Spanish to assist customers with parking charge notices, payment-related queries, and transaction issues through phone.

Please note this role involves speaking with customers in Spanish Language hence fluency in Spanish is mandatory.

Key Responsibilities

- Handle inbound customer calls professionally and efficiently.
- Resolve customer queries related to payments and parking charge notices.
- Investigate and resolve transaction discrepancies.
- Deliver first-call resolution while maintaining high service standards.




- Update customer records and document interactions accurately.
- Meet quality and customer satisfaction targets.

Key Skills

- Excellent verbal communication in Spanish and English
- Solid customer service and problem-solving skills
- Experience handling inbound calls
- Basic knowledge of Microsoft Office

Qualifications

- 1 to 2 years of Customer Service experience
- Proficiency in Spanish and English is a must
- Minimum Educational Qualification: HSC (Higher Secondary Certificate) Role & responsibilities

Please share CV on [email protected] or Whatsapp on (phone hidden)

📌 Customer Support Specialist - Spanish Language (Mumbai)
🏢 Kohinoor Techno Business Solutions
📍 Mumbai