Roles & ResponsibilitiesHandle inbound customer calls and respond to customer queries in a skilled and courteous manner. Understand customer requirements and provide accurate information about products and services. Resolve customer complaints and issues effectively while ensuring a positive customer experience.

Identify customer needs and recommend suitable products or services. Handle sales opportunities generated during customer interactions and convert them into successful sales. Explain product features, benefits, pricing, and offers clearly to customers.

Follow up with interested customers and assist them through the sales process when required. Maintain accurate records of customer interactions, inquiries, and sales details in the system. Escalate complex customer issues to the appropriate department or supervisor.

Follow company policies, process guidelines, and quality standards. Achieve defined customer service and sales performance objectives. Maintain a professional and positive attitude while handling customers.

📌 Customer Support Executive (Bengaluru)
🏢 VICTA EARLYJOBS TECHNOLOGIES PRIVATE
📍 Bengaluru