Customer Support Executive-Semi Voice Process (Hyderabad)

Customer Support Executive-Semi Voice Process (Hyderabad)

03 Sep
|
ValueLabs
|
Hyderabad

03 Sep

ValueLabs

Hyderabad

Key Requirements of this Role

- Shift constraints: You must work strictly in the night shift to support overseas clients.

- Communication skills: High-level verbal and written english, solid phonetics, and professional etiquette are mandatory.

- Conflict resolution: You must be highly skilled at handling difficult or irate callers calmly.

- Channels: Managing omnichannel support via both international phone calls and email.

- Performance metrics: Meeting tight project KPIs and SLAs while performing deep research to resolve complex vendor queries. [1, 2]

Interested candidates can also reach out to me on my LinkedIn : linkedin.com/in/sai-ram-thudimilla-1a1167215

📌 Customer Support Executive-Semi Voice Process (Hyderabad)
🏢 ValueLabs
📍 Hyderabad

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