Require Telecaller- Outbound Process

Qualification- HSC

Experience- 1 Year in BPO industry

Key Responsibilities

● Handle outbound customer calls

● Provide clear, professional, and empathetic customer support.

● Follow standard operating procedures while resolving customer issues.

● Maintain high-quality service and adhere to defined KPIs.

● Accurately document customer interactions in the system.

Eligibility Criteria

● 1 year of experience in BPO customer service

● Average to Good English communication skill.

● Strong listening, problem-solving, and customer handling skills.

● The advisor should have experience of working in a fast-paced environment.

Key Skills Required

● Average to Good English communication





● Customer handling and empathy

● Sales ability

● Ability to work in a high-volume call environment

● Basic computer and CRM handling skills

● Basic Understanding of Quality Parameters.

Preferred Candidate Profile

● Experience in any domestic process

● Ability to manage high call volumes while maintaining service quality.

● Strong adaptability and willingness to work in a dynamic and fast-paced retail support environment.

Job Type: Full time

Pay: Up to ₹21,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Thane)
🏢 Medhansh Business Services
📍 Thane