03 Sep
|
E-Square Alliance
|
New Delhi
03 Sep
E-Square Alliance
New Delhi
We are looking to hire an experienced Customer Support Executive, having excellent communication skills and a positive attitude towards work. Candidate must have minimum 1-year experience in customer support/customer service.
We prefer Delhi, Noida, Gurgaon, Ghaziabad & Faridabad suburbs-based candidates for this job role.
Roles and Responsibilities:
- Candidate will be responsible to attend the clients queries by Call/Email
- Maintain client relations to build an excellent reputation for service and produce repeat business
- Understand client needs and tailor solutions to meet their specific requirements.
- Timely revert to clients/customers without any missing information
- Inform potential clients about the company's product and services.
- Solid phone contact handling skills & Active Listening
- Good negotiating and convincing skills
- Maintain and update customer databases
Desired Candidate Profile:
- Should have experience as client service executive (min 1 years)
- Excellent verbal and written communication skills in English - Hindi (both language)
- To ensure service is prompt, polite and professional standards are kept.
- Can learn new things quickly
- Good knowledge of MS Office (Excel)
- Good typing speed on keyboard
- Positive attitude
📌 Customer Support Executive (New Delhi)
🏢 E-Square Alliance
📍 New Delhi