Role & responsibilities :

- Handle Inbound and outbound customer interactions.
- Resolving customer queries, concerns and service related issues.
- Manage customer requests through multiple communication channels, including calls, chat.
- Maintain accurate records annd customer interaction details using relevant system.

Preferred candidate profile :

- Excellent communication skills required.
- Undergraduate and graduate candidates are eligible to apply.
- Fresher and experience candidate with excellent English communication skills are required.
- Solid verbal and written communication skills required.
- Basic computer proficiency and knowledge of MS office applications, including MS excel.

- Salary : Up to 2.5 LPA to 3 LPA - 6 Days working / Rotational shifts

- Location : Gurugram

- Only Face to Face Interview

How to apply :

Interested candidates can contact us via call or whatsapp to schedule their interview

HR Sonal - (phone hidden)

📌 Customer Support Executive - Chat process (Gurugram)
🏢 globiva
📍 Gurugram