Job Role: Customer Support Executive

Department: Customer Service

Experience: 1–2 years

Age: Below 40 yrs

Employment Type: Full-time

Responsibilities

- Handle customer queries through calls, emails, and chat.
- Understand customer concerns and provide suitable solutions.
- Resolve complaints professionally and within the given time.
- Maintain accurate records of customer interactions.
- Follow up with customers when required.
- Coordinate with other departments to resolve customer issues.
- Provide information about products/services, orders, payments, and processes.
- Maintain a positive and professional relationship with customers.

Requirements:
- Valuable communication skills in English/Hindi/Marathi.
- Basic computer knowledge and MS Office skills.
- Good listening and problem-solving abilities.
- Patience and a customer-friendly attitude.
- Ability to work in a team and handle multiple queries.

Key Skills: Customer Service Communication Problem Solving Active Listening MS Office Email & Chat Support Teamwork Time Management

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer support (Kharadi)
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📍 Kharadi