Customer Support Associate (Bengaluru)

Customer Support Associate (Bengaluru)

03 Sep
|
Bindu recipes
|
Bengaluru

03 Sep

Bindu recipes

Bengaluru

Key Responsibilities

- Customer Support: Answer customer calls, chats, and emails about food quality, safety, or service.

- Issue Resolution: Investigate customer complaints regarding foreign objects, illness, or bad taste, and offer fair solutions.

- Compliance Tracking: Log and track issues that break food safety rules or internal quality guidelines.

- Policy Communication: Explain safety rules, ingredient lists, and company return policies clearly to customers.

- Report Generation: Make daily logs of complaints to find safety trends or repeated kitchen and delivery errors.

- Cross-Department Work: Share urgent customer complaints with the quality control or food safety team for quick action

Pay: ₹25,000.00 - ₹40,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Customer Support Associate (Bengaluru)
🏢 Bindu recipes
📍 Bengaluru

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