You will act as the primary point of contact for clients using EduxenOS, helping them understand and utilize the platform effectively.
What you’ll do
Onboard new clients and provide product training Handle customer queries and resolve issues Maintain robust client relationships Monitor customer usage and satisfaction Work with product team on feedback
What we’re looking for
Bachelor’s degree 1–3 years in customer support or success Strong communication and problem-solving skills
Bonus points
Experience with SaaS platforms Background in education sector